Yolande Piazza is Senior Vice President and General Manager, Americas at PayPal, where she leads the commercial organization serving enterprise, small business customers, and partners across the United States, Canada, and Latin America. In this role, she is responsible for driving regional growth, deepening customer and partner relationships, and advancing PayPal’s next-generation payments and commerce solutions across the Americas.
Prior to joining PayPal, Yolande was the Vice President of Financial Services at Google Cloud, where she led enterprise sales, engineering, and solution teams to deliver cloud and AI innovations for Fortune 100 companies across banking, capital markets, digital assets, insurance, and payments ecosystems. Before Google Cloud, she spent 32 years at Citigroup in multiple executive roles, ultimately serving as CEO of Citi FinTech, where she built Citigroup’s national digital bank, digital wealth management platform, open banking capabilities, digital identity solutions, and the innovation lab for the Global Consumer Bank.
A long-time advocate for women in technology, Yolande founded “Future Women in IT,” a program that inspires middle and high school female students to pursue careers in technology and has reached more than 50,000 participants across the United States. She serves on Google Cloud’s Executive Advisory Board and the Bank of England Technology Advisory Board and has previously served on the boards of H&R Block and Alphabet’s CapitalG. Yolande holds an honorary Doctorate of Science from the University of North Florida.
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The global payments system is being rebuilt simultaneously across every layer: real-time rails, ISO 20022, CBDCs, stablecoins, and B2B clearing infrastructure are all live at once, each pulling in different directions. Leaders representing the full stack - from consumer networks and B2B rails to global messaging, public digital money, and the next frontier of SME payment access debate the architectural choices that will define how $320 trillion moves each year.